Policy Privacy | The Ritz-Carlton Residences Kuala Lumpur

Your privacy is important to us. This Privacy Policy explains our policy on collecting, using and disclosing your Personal Information. The processing of your Personal Information is also subject to applicable laws. The Personal Information which you provide to us now or from time to time or have provided to us previously will be used and processed, and continued to be used and processed by us, in accordance with this Privacy Policy (as amended, varied or revised from time to time). We may amend, vary or revise this Privacy Policy from time to time. If we revise the Privacy Policy, we will post the changes on our website or send a copy of the revised Privacy Policy to you by post or email, in accordance to your preferred manner of receiving notices from us.

In this Privacy Policy,

"Berjaya Group" means Berjaya Corporation Berhad and includes its subsidiaries, related and associate companies.

"Personal Information" means any information in our possession or control that relates directly or indirectly to you (or any other individual) to the extent that you (or such other individual) are identified or identifiable from that information or from other information in our possession.

"Products" means the properties or residential, commercial, industrial or mixed development projects developed or to be developed by Berjaya Group.

"We", "us" or "our" means Berjaya Group.

1.Personal Information
1.1 What we collect from you

personal details such as name, identity card number, age, gender, nationality, date of birth, address, telephone number, email address and other details
information in connection with Products you may have purchased from us or have registered your interest with us for purchase, information, updates, inquiries, etc
billing and payment status and records
other information that are, have been or may be collected by us, or which you provide to us, from time to time, in connection with any service, transaction, contest, survey, promotion, questionnaire or communication with us
personal interests or preferences such as language, product or content interests, communicating and marketing preferences
your image, by way of video surveillance installed in some parts of our premises as part of our security infrastructure
username, password and other identifiers when you register at our website
Certain information requested by us are mandatory which you must provide and agree to the processing of such mandatory information by us, failing which, we will not be able to provide you the relevant Products or information and updates pertaining to the Products.

1.2 How your Personal Information is collected

when you sign up to purchase the Products or register your interest with us to purchase the Products or to obtain information and updates on the Products
when you visit our websites or social networking sites
when you enter contests or respond to surveys, promotions or questionnaires
from third party sources such as credit reference agencies, fraud prevention agencies and publicly available sources of information
from any company within Berjaya Group
pursuant to any transaction or inquiry or communication made with or to us

1.3 Purpose of collecting and processing your Personal Information

to communicate with you
to process your application, inquiry or request
to provide the Products and services relating to the Products or such other goods and services you requested
for administrative purposes, including billing, payment and debt collection
to respond to your queries
to conduct research and statistical analysis
to help us monitor and improve our services
to comply with applicable laws, proceedings or inquiries from regulatory authorities, and enforcement agencies
any other purposes permitted by applicable laws
to market and promote other products and services that are or may be offered by us or our partners from time to time
for direct marketing purposes to provide you with information and updates on the Products

1.4 Sensitive Personal Data

We do not collect Sensitive Personal Data from you unless required by applicable laws. If you do not want your Sensitive Personal Data collected by us, please do not submit it.
"Sensitive Personal Data" means any personal data consisting of information as to physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of an offence or any personal data prescribed under law as sensitive personal data.
If you do choose to submit your Sensitive Personal Data to us, such data shall then be deemed to be and will be treated by us as Personal Information which will be subject to the terms and scope of this Privacy Policy including as to processing, usage and disclosure thereof.

2.Disclosure

companies within Berjaya Group
third party service providers, including but not limited to, service providers for electricity, water, sewerage, cable and broadcast TV, telecommunications and other utilities, and their respective contractors/ agents
debt collection agencies
credit reporting agencies or credit providers
payment channels, including without limitation, financial institutions for purposes of maintaining financial records, assessing or verifying credit and facilitating payments due to us
regulatory authorities and enforcement agencies
any court of law or any relevant party in connection with any claim or legal proceedings
our contractors, service providers, consultants, auditors and advisors on a need to know basis
any actual or potential assignee, transferee or acquirer of any of Berjaya Group's company or business, or in connection with any corporate exercise

3.Transfer of Personal Information outside Malaysia

4.Access or Update your Personal Information
4.1 You are responsible for providing accurate and complete information about yourself and any other person whose personal information you provide us (for e.g., your spouse, children, relatives or third parties), and as such, as and when such information becomes incorrect or outdated you should correct or update such information by contacting us or submitting fresh information.

4.2 You may, by writing to us at the address set out in Section 6 below:

request for a copy of the Personal Information we hold about you
request to rectify or update your Personal Information

Please provide proof of your identity, address and sufficient information to enable us to identify you when submitting your request to us.

4.3 On receipt of your written request, we may:

comply or refuse your request to access or rectify your Personal Information. If we refuse, we will notify you the reasons for such refusal
charge a fee for processing your request for access or rectification.

5.Limit the process of your Personal Information

do not wish to receive offers, promotions and marketing materials and information on other products and services from us or our partners
or would like us to cease processing your Personal Information for a specified purpose or in a specified manner

please notify us in writing to the address set out in Section 6 below. In the absence of such written notification from you, we will deem it that you consent to the processing, usage and dissemination of your Personal Information in the manner, to the extent and within the scope of this Privacy Policy. If you do not consent to the processing of your Personal Information as above, we may not be able to provide you the Products or other goods and services you requested.

6.How to Contact Us

Address

: Level 12, East, Berjaya Times Square No. 1, Jalan Imbi, 55100 Kuala Lumpur, Malaysia
Email

: property@berjaya.com.my
Attention to

: Properties Marketing
Telephone no

: (6)03-2142 8028
Fax

: (6)03-2143 2028

privacy policy